When facing a Garage Door issue, you should be aware of the most common questions people ask about Garage Door Repair. Please consider these questions and answers when figuring out what is the next step for the repair you need. Contact us here for specific details and evaluations from our professional techs at Garage Door Star.

Installing a new garage door usually takes 4 to 7 hours of work.

Installing a new garage door on the old tracks is possible only for the same type of door. In most cases, new door installations include new tracks.

The most common reason for a garage door to come off its tracks is due to homeowners hitting their garage door with their vehicles: when a car hits the garage, several rollers can come off the track, leaving your garage door suspended only by the lift cables.

Beware: It’s very dangerous to try and get your Garage Door back on track! In order to make a safe repair on a Garage Door that went off track, you need the correct equipment and experience to make sure you don’t injure yourself or make a mistake that can cause the door to damage your property. 

Some of the ways people try to get the garage door back on track themselves, is using pliers to pry open one side of the track. When the opening is wide enough they try to slide the roller back in, then slide the roller back and repeat for each of the rollers that came off the track. When all the rollers are back inside the track, they close the opening in the track. This process is not recommended!

Make sure you consult and contact an expert on Garage Door repair when having an issue with a Garage Door off track prior to any kind of DIY manipulation.

In order to reconnect your garage door, pull the emergency release cord back toward the door to re-engage the spring lever, and move the door manually to the opener carriage or use the remote to connect the garage door automatically.

Most of the garage doors open manually when you pull a corded handle that is attached to the door. It disengages the electric drive from the door so you can manually open and close it, and if you want to reset it, pull the cord in the opposite direction until it clicks in place.

Garage doors usually keep getting stuck due to poor lubrication. Properly lubricating the garage door’s track, the opener chain and the springs every few months, is a regular preventative maintenance that should fix this problem.

A smartphone can function as a garage opener if you install the apps suitable for that (there are available apps for Android, iPhone, and Apple Watch).

If your garage door is old or showing significant wear (rust, cracks, etc.), it might be better to replace it. However, if the issues are minor, like broken springs or damaged panels, a repair may suffice. Annual inspections help you decide the best course of action.
It is recommended to have your garage door serviced at least once a year to check for wear and tear, lubricate moving parts, and ensure everything is working properly. For high-usage doors, consider more frequent maintenance.
First, check the power supply, and make sure the opener is plugged in. Then check the sensors for obstructions or misalignment. If everything looks fine and the opener still doesn’t work, it’s time to call for professional help.

While basic maintenance such as lubricating the rollers and tracks can be done by homeowners, it’s safer to leave tasks like spring replacement and opener repairs to professionals.

Common garage door materials include steel, wood, aluminum, and fiberglass. Steel is durable and low-maintenance, while wood offers a classic look but requires more upkeep. Your choice will depend on your budget, aesthetic preferences, and climate conditions.
Yes, with a high-lift conversion, your existing garage door can be modified to create extra space for a car lift without needing a new door. This is ideal for homeowners with limited garage space.
Look for doors with auto-reverse mechanisms, pinch-resistant panels, and proper insulation if energy efficiency is a concern. These features enhance both safety and functionality.
Unusual noises can signal worn rollers, loose hardware, or a lack of lubrication. A professional inspection will identify the source of the noise and ensure it is properly fixed.

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