When facing a Garage Door issue, you should be aware of the most common questions people ask about Garage Door Repair. Please consider these questions and answers when figuring out what is the next step for the repair you need. Contact us here for specific details and evaluations from our professional techs at Garage Door Star.

How long an installation of a new garage door should take?

Installing a new garage door usually takes 4 to 7 hours of work.

Can I install a new garage door on my old garage door tracks?

Installing a new garage door on the old tracks is possible only for the same type of door. In most cases, new door installations include new tracks.

Why the garage door goes off track?

The most common reason for a garage door to come off its tracks is due to homeowners hitting their garage door with their vehicles: when a car hits the garage, several rollers can come off the track, leaving your garage door suspended only by the lift cables.

How to get the garage door back on track?

Beware: It’s very dangerous to try and get your Garage Door back on track! In order to make a safe repair on a Garage Door that went off track, you need the correct equipment and experience to make sure you don’t injure yourself or make a mistake that can cause the door to damage your property. 

Some of the ways people try to get the garage door back on track themselves, is using pliers to pry open one side of the track. When the opening is wide enough they try to slide the roller back in, then slide the roller back and repeat for each of the rollers that came off the track. When all the rollers are back inside the track, they close the opening in the track. This process is not recommended!

Make sure you consult and contact an expert on Garage Door repair when having an issue with a Garage Door off track prior to any kind of DIY manipulation.

How to get my garage door to reconnect after pulling the release cord?

In order to reconnect your garage door, pull the emergency release cord back toward the door to re-engage the spring lever, and move the door manually to the opener carriage or use the remote to connect the garage door automatically.

How to reset the garage door opener manually?

Most of the garage doors open manually when you pull a corded handle that is attached to the door. It disengages the electric drive from the door so you can manually open and close it, and if you want to reset it, pull the cord in the opposite direction until it clicks in place.

How to keep the garage door from getting stuck constantly?

Garage doors usually keep getting stuck due to poor lubrication. Properly lubricating the garage door’s track, the opener chain and the springs every few months, is a regular preventative maintenance that should fix this problem.

Can I operate my garage door via smartphone?

A smartphone can function as a garage opener if you install the apps suitable for that (there are available apps for Android, iPhone, and Apple Watch).